RETURNS & EXCHANGES
You can return us any product within 14 working days from delivery day. The products you return to us must be in their original condition and include in the package the receipt and the return form completed.
Return policy for Greece
The return of the parcel is made exclusively through A-post at our own charge. In case you choose a shipment with another courier company we have no responsibility for receiving the parcel or covering the shipping costs.
Inside the parcel you will find the return form which you will fill out and you will have to choose between :
- Refund: Takes place within 7 working days 1. Through deposit to your account if you have placed the order by cash on Delivery 2. With refund on your card if you have placed the order with credit / debit. The amount returned is the total value of the products. In case you choose a payment method by cash on delivery then this amount of 2.50 euros is not refundable.
- Change with another product: to make a change with the other product itself, you must inform us of the products you want by email to firstname.lastname@example.org the telephone at 211 1820953
For the return of your parcels the address of zizelchristin showroom is:
Fanarioton 10, Athens, Greece Zip Code: 114 72